I’m sure by now you’ve either used or at least seen one of Google’s revolutionary click-to-call ads. If not, here is a quick run-down: When you search for a place of business through Google in your smartphone, a small widget will appear next to the site’s title on the search page with the business’ number on it. You click it and it calls them directly from your phone. Magic you say? Not quite, however they are they incredibly convenient for smartphone users. According to Google’s Director of Emerging Platforms, Mike Steib, they boost a sites clickthrough rate (up to 8% )more than those search ads without. Using a click-to-call ad for a site also allows advertisers to call track with specific keywords, campaigns or ad groups. According to Steib, tens of millions of users, use Google search in their smartphones weekly and have increased their use of search with smartphones an astonishing 62% in the last three months. With the sudden explosion of mobile search, SEO will have to change it’s game plan, since phones and PC's are two different animals.
Tired of crowding around your tiny lap top to catch last night's episode you missed? Sick of elbowing your friends while watching your favorite You Tube videos? Your Prayers have been answered : Google TV. Google has decided to revolutionize you living room by turning your trusty old TV into a navigation ninja.
Not only will you be able to search the web from your couch, you can navigate your way through movies, music, games, apps and of course your local programming. Starting this fall, TV’s will be available with Google Chrome built right in! And for those of us who aren't in the market for a new flat screen, converter boxes will be available for TV’s, Blu-Ray players, Etc. What does this mean for SEO? Developers have to start optimizing with a whole new set of rules in mind. TV is a social medium, unlike the computer, therefore we should see an onslaught of group friendly apps that follow living room etiquette.
We’re all guilty of playing a little foursquare on our iPhones throughout the day. We “checkin” to various locations with hopes of gaining badges or mayorships, but the checkin is rapidly becoming an important tool for many businesses. While the checkin feature on an app provides information about the location to users, it also allows the business, or checkpoint, to offer a special promotion or even track which of its most loyal fans visit. While some protest the idea.The possibility for promotions and interactive advertising are endless.
Ever participated in a "Dot Race" when you were younger at a sporting event? A sports venue could do you one better by allowing a checkin before the game letting you interact with other fans via fantasy leagues, team trivia, or even a little friendly trash talking. Concert and movie venues can also benefit from the checkin tool by offering discounts on merch and concessions in exchange for opinions, ratings or even participation in trivia. Venues could also benefit from sending users info about upcoming tours based on past shows they have attended. Although the checkin tool is still being molded and slowly integrated, it seems that interactive advertising is about to take it to the paint.
With Facebook’s recent security faux pas it’s hard to wrap your head around the concept of making your social media personal. A trend is developing to physically connect with those you consider “friends” online. Think about it: out of all your Facebook, Twitter and LinkedIn buds, how many do you really know? I mean really? When was the last time you spoke to the people who pop up daily on your news feed? Microsoft has taken the idea and created a contest giving Facebook users the chance to personally meet and reconnect with their social media circle; from frie-nemies, to ex’s, to long lost besties. Although the contest is really just a marketing campaign for their newest cell phone (The KIN) , the philosophy behind it can be found everywhere. Aside from Microsoft, this idea is also demonstrated in the documentary “People Aren’t a Series of Updates”. This short film was created by two grad students in 2009 as a way to “bridge the gap between relationships.” Graham Smith and Josh Barron traveled over 1800 miles in about a week to reconnect with their social media circle in person. Although social media was created to keep us connected, we seem to become more disconnected with our so-called “friends” daily. Hopefully the concept of a social network road trip will continue to catch on.
I know, I know. DrupalCon San Francisco 2010 is still over two months away, but I'm already starting to lose sleep from excitement. Most of the toys I got for Christmas are broken, all my New Years resolutions have fallen by the way side, and really, DrupalCon is all I have left. For those of you who have never attended a DrupalCon, this list will disperse the fog of confusion clouding your decision whether or not to attend. If you've been before, already purchased your ticket, and have your bags packed, then add to my list in a comment below. Because, just like my tooth brush last year in DC, I'm sure I forgot something. Without further ado, here are the seven best things about DrupalCon:
1. Something for Everyone
Oh so cliche, but oh so true. Whether you're a newb who hasn't even installed Drupal yet, or a seasoned vet who wears DrupalCon badges like mink pelts around your waist, there are sessions to be had, information to learn, and knowledge to share. Even us marketing and sales types get immense benefit out of the week's activities (and I'm not just talking about the pub crawls). The general flow and wealth of knowledge is utterly amazing. If you're a friend, spouse, child etc. of a Drupal person, then no worries, there's a group for that too (Check the DrupalCon forums and the Drupalgangers Group for more info).
2. Community
Why does knowledge flow like milk and honey at DrupalCon? Because the community is awesome. Ask any question about why Drupal rocks and one answer sums it up: Community. If I talk anymore about it, I might tarnish it's reputation so I'll leave it at this: Community is one of the best things at DrupalCon.
3.Diversity
There's a buzzword. Webster's defines it as the inclusion of diverse people (as people of different races or cultures) in a group or organization. They've got it almost right. Add different skill sets, backgrounds, perspectives, goals, cool t-shirts and you're almost there. Take the expanded definition, add a sprinkle of "how can i benefit everyone I come in contact with", and a dash of "I want to learn through your experiences" and you've got Drupal diversity just about right.
4. T-Shirts
Anything 'techy' and t-shirts are practically synonymous. My personal favorites are the Volacci Drupal 6 Cheat Shirt (for obvious reasons), and the Acquia "free as in beer, free as in speech" design.
5. After-Parties
Who new this group of open source fanatics knew how to have fun?! Although, after talking code all day, who wouldn't want to cut loose and throw a few cold ones back? Look for the Volacci party in San Francisco. I hear it's gonna be epic!
6. IRL
(That's "In Real Life" in case you didn't know) Although IRC is the day-to-day playground for many, it's really not enough. DrupalCon is the yearly Mecca for most of us, and there's something special about seeing the Drupal community live and in action that just doesn't come through on the album.
7. Exotic Locations
This ain't your grandma's house, son! Boston, DC, Paris, San Francisco, Cabo, Austin. (Ok, so I made up the last two) Who doesn't enjoy a little travel to some of the best cities in the world? It definitely makes it easier to bring the Mrs. along, and who wants to go to Vegas every year?
Those are the seven things we like best about DrupalCon, but what are yours? If you're going to San Fran for DrupalCon 2010, make sure to look us up. We'll be announcing details of the Volacci party and other cool stuff as the details are finalized, so check back soon!
Internet marketing can be tricky and expensive. Unfortunately within all of the marketing mayhem, we often overlook obvious solutions like newsletters. Just in case you're associating the word "Spam" with newsletters, forget it. Were talking about a mailing list that your clients sign up for by their own free will! Newsletters are, in fact, one of the best, low cost, most effective, forms of internet marketing out there. The following are the top four benefits of creating a newsletter:
1.Creates Repeat Business: Believe it or not, repeat business is not simply a matter of 'doing a good job' or 'providing excellent service'. Repeat business is a result of staying in the minds of your customers. That's is why larger company's constantly advertise in magazines and have clever caveman commercials that are discussed around the water cooler the next day. However, many smaller businesses are unable to afford such luxuries. Sending a monthly newsletter will ensure that your already loyal customers don't forget about you.
2. Furthers Customer Contact: The smaller the business the more important customer contact is. However, small businesses do have an advantage over their larger counterparts. It's much easier to make a newsletter personal, and build value, when you have a smaller or less diverse customer base. By sending them a newsletter you are providing them a service, and keeping them informed on the latest information like new product launches, special offers, upgrades, changes in company policies, news , events and achievements.
3. Additional Call to Action: Everyone knows that an interactive website can do wonders for a business. After all, the goal of any good SEO campaign is to get more conversions. Encouraging your potential clients to sign up for a free monthly newsletter is not only seen as non-invasive, but a great way to get your foot in the door. They can learn more about your products and services without giving out vital information or completely committing immediately. This low pressure environment can lead to more website conversions and future sales.
4.Evaluate Your Target Audience: Online newsletter services such as MailChimp.com allow you to keep track of what your clients read within your newsletter. Their easy to read campaign reports allow you to view the ' open rate' and 'click rate' of your newsletter. Being able to evaluate what's popular with your clientele is crucial. This is a fantastic way to cater to your target audience!
Remember that your newsletter doesn't have to be insanely long. A recreation of War and Peace won't keep the short attention span of your clients; keep it short and relevant! Also, make sure that your newsletter's format is easily navigable and professional looking. A monthly newsletter is a great, low-cost way to keep in touch with your clientele and further your companies reach.
Blogs have been an important part of the social online community since Al Gore invented the internet. Recently, marketing professionals have picked up on this trend and have began using it to their advantage. As blogging becomes a more popular part of online marketing, it has begun to replace many roles traditionally held by web pages. Not only is a blog cheaper (free!) and more manageable than a web page, but the effects on SEO have been huge. Here are 4 key points to reaping the SEO benefits of your blog:
1. Fresh Content- Google rewards sites with continuously updated content by ranking them higher in the SERPs. The addition of new content also means that your website will be crawled more frequently and your content will become searchable faster. A consistently updated site will also draw the attention of users and keep them coming back on a regular basis. Popular blogs such as The Huffington Post and Perez Hilton have kept the attention of millions by updating their posts almost hourly.
2. Relevant Content- It's very important to keep your blog focused on topics relevant to your company. The use of keywords during your blogging will help you clearly communicate what your site is about, thus raising your overall search visibility. Remember, write for your readers first, and then come back to sprinkle the keyword dust on your content.
3. Organized Content- A blog itself is simply content kept in chronological order. However, you can also organize blog content into other types of categories and themes. The Google likes well organized content because it's easier to figure out the main themes of your website if the content has been siloed properly. Users also appreciate a well structured blog where they can easily navigate to other pages of interest and gobble up all that yummy content you have.
4. Building Relationships- Loyal blog readers can also increase a sites visibility by advocacy through their own sites as well as commenting within your blog. Don't just turn on a setting to allow comments on your blog, encourage and challenge your readers to respond. If you take it a step further, and take the time to respond to their comments, the skies the limit. What better advertising is there than being able to directly connect with your target audience?
A great CMS like Drupal can easily get you started and allows for easy expansion as your blogging empire grows. Although constant blogging seems like a chore, it keeps search engines and users coming back to your site. Once your blog is up and running, relax and be patient. You may not see results immediately, but with hard work and a little elbow grease your site's SEO ranking will begin to reap the benefits.
As we get into the fourth quarter, there are many things our Volacci team is excited about; cooler weather, Football, Halloween, Thanksgiving and, most of all, promoting Ben's new book, Drupal 6 Search Engine Optimization.
Ben's created a guide that takes the mystery out of Drupal SEO by showing you the tricks of today's top marketing pros to achieve top ranking in the search engines. Each chapter uses clear step-by-step instructions and detailed screen shots to walk you through which modules to install, what configurations and settings to use, what content you will need, and dozens of the most closely guarded "tricks of the trade" to get your web site optimized, higher in the search engines, and more profitable. If you want to maximize the return on investment of your Drupal 6 web site and gain a significant advantage over competitors who are not using Drupal, then this book is for you. Imagine how great you'll feel when your site is optimized to increase the number of visitors and convert them into paying customers. You can read more about the book and how to order it here.
The other "big thing" at Volacci is training. As a company, we're all using Ben's book as a guide to optimize our own Drupal sites. Ben and I have also been doing some training for our partners and their clients. We've had some very successful webinars and "lunch and learns" presenting SEO best practices. Thanks to technology, we can do these anytime anywhere, but if you ask really nicely we might even take a trip and do it the old fashioned way. Give me a call or send me an email if you're interested in scheduling something before the end of the year.
Regards,
Josh Ward
Partner Program Manager
Volacci
512-633-2976
josh@volacci.com
A few months ago I did a presentation on running a successful twitter account. The 40 minute video can be seen here. If you've got a little less time on your hands, our wonderful intern, Marissa Reinert, put together a summary of the things I covered:
What is Twitter?
Twitter has become a popular staple in the social media scene. It's a site used for micro-blogging ( 140 characters or less). You can use your Twitter account to post at any time about absolutely anything, including your day, current events or business updates. Not only is Twitter extremely relevant and a great way of staying on top of current events, but it's also a fantastic tool for networking. You can find people in your local community, or half way around the world, to connect with. Despite its festive name Twitter can be difficult to learn and highly addictive once mastered. All in all, Twitter is an extremely useful and time consuming social media tool.
What Twitter is not...
Twitter is not a quick way to get rich. Although Twitter can connect you to thousands of people or "followers" in an instant, the connection is worthless unless they are actually listening to you. Developing connections with quality followers takes time and effort. Therefore, making money on Twitter also takes a lot of time and effort as it is directly connected to the type of relationships you develop.
Twitter is not a popularity contest. The amount of followers you have is not relevant to your success on Twitter. In fact, many Twitter accounts are actually "Twitter-bots". These "Twitter-bots" are simply programs created to follow users and interact with their posts in hopes users buy something from them.
Twitter is not a replacement for SEO. Although Twitter is useful, it cannot create a consistent stream of revenue for your business. With SEO you can optimize your site, achieve rankings and count on a consistent month to month income. However, Twitter can grow your community, create a large database of potential clients and help spread the word about your company.
Getting Started
The first step in creating your Twitter account is uploading a profile picture of the person actually using the account. A picture of the user will help others on Twitter recognize you are a real person and not a " Twitter-bot." When creating a company profile you can use the company logo especially if several company members are active on twitter as well.
Don't spend more than 10 minutes designing your background. Most followers will not bother to visit your actual homepage. A simple branding of the page with your company's logo will suffice.
While writing a quick blurb about your company in the "bio" section, be sure to include your company's phone number. Avoid certain words such as "guru" , "rockstar", " money" and "free." These words are associated with spam and scams, and they will drive users away.
How to Participate
Listen. Listen to your followers and those you follow. This is a great way to learn techniques for twitter as well as get a pulse on what engages your followers.
Participate. Be sure to re-tweet daily. By becoming more active and involved with others, your followers will become more interrsted and in turn listen to you as well. Make your Tweets count, talk with people, not at them.
Be Loud and Popular. Be engaging to your followers, if they find you interesting they will send more followers your way. If you want your thoughts and ideas to be heard, they have to be big and bold. They have to be heard above the noise.
Etiquette
Do not follow everyone that follows you. Look at their account and decide if they're "following the rules." If not, don't follow them.
Send a "thank you" message to new followers and include specific information from their profile or feed. This begins a genuine relationship with a potential quality follower.
No automatic DM's. These appear to be spam to other users.
Cool People to Follow
Useful Tools
Twitter has a plethora of tools to keep you connected to the community including Tweet Deck, Spaz, Search.Twitter.com, Tweetchat.com and Bud URL.
This summer at Volacci was busy and eventful. Ben finished his book, and traveled from coast to coast exercising his speaking skills and preaching the benefits of SEO and Drupal. Our family grew as we added an Assistant for Ben, an IMC, a Writer , and a Social Media Evangelist to the team. With the addition of new team members came a lack of space, and so Volacci had to find some new digs. The other benefit to rounding out our numbers was having enough football fanatics to fill out a Volacci fantasy football league. We also went through a little more than 400 interns this summer which I think is a new world record, but we’re waiting for that to be verified.
With all Volacci had going on it was very easy to stay focused on our own small world. Luckily, our own Erik Wagner put his event planning and philanthropic skills to work. Erik arranged for Volacci to participate in the Habitat for Humanity program here in Austin. The Volacci team headed out early on a rainy Saturday morning to help out in any way we could. Most of the guys in the office took the messy, grunt work of digging holes in the muddy ground for fence posts. I think Luke Stenis won the award for dirtiest Volaccian. Others ended up on the inside painting, and Erik and Andrew caught some grief for looking a little too clean at the end of the day. All in all it was a great time, and the best part was giving a little back to the awesome Austin community we all love so much.